Global industrial distribution
RS Components
Two knowledge platforms upgraded without touching live operations
InfoStride led a critical platform modernization for RS Components, upgrading and stabilizing two high-value digital knowledge platforms — RS Online Expert and Distrelec KnowHow. These expert-driven content hubs support customer education, product guidance and engagement across global audiences. The engagement was more than a routine upgrade: it meant safeguarding complex integrations, preserving multilingual and membership continuity, and future-proofing both platforms through a secure and scalable upgrade strategy.

Client
RS Components
Platforms
RS Online Expert, Distrelec KnowHow
Upgrade
WordPress 6.8.2, PHP 8.3
Constraints
Reverse proxy, WPML, memberships
2
Platforms upgraded in place
Both modernized with no disruption to live operations.
100%
Content integrity preserved
Including multilingual translations and gated content.
0
Regressions in routing or auth
Reverse proxy, SEO structures and login flows all held.
Key challenges
- Upgrading two complex, content-heavy platforms to WordPress 6.8.2 and PHP 8.3 without disrupting live operations.
- Managing RS Online Expert's reverse proxy environment and ensuring seamless routing and accessibility.
- Preserving Distrelec KnowHow's multilingual architecture and membership-based access controls.
- Identifying and resolving compatibility issues across outdated plugins, custom themes and page builders.
- Ensuring continuity of SEO structures, cookie consent mechanisms and authentication workflows.
- Mitigating risks associated with WPML translations, role-based access and dynamic content rendering.
- Maintaining content integrity and platform stability across multiple environments and user journeys.
The InfoStride solution
- Comprehensive platform audit
Plugins, themes, page builders, integrations and infrastructure dependencies reviewed to identify upgrade risks up front. - Cloned staging environments
Dedicated environments built from cloned repositories so every change was validated before production. - Upgrades with targeted fixes
WordPress and PHP upgraded with specific compatibility work for custom themes, legacy plugins and page builder components. - Multilingual validation
WPML translation integrity, language switching and localized content delivery all verified. - Membership and auth testing
Membership-based access controls, authentication flows and role-based permissions secured and tested for continuity. - In-depth QA
Backend workflows, frontend rendering, responsive layouts and cross-browser compatibility, plus specialized testing for reverse proxy configuration, cookie consent tools and SEO-critical structures. - Controlled deployment
Full backups, stakeholder approvals and post-launch validation for a risk-free rollout.
Outcomes
What RS Components has now
- Both platforms successfully upgraded to WordPress 6.8.2 and PHP 8.3 with zero disruption to live operations.
- 100% content integrity preserved, including multilingual translations and membership-restricted content.
- Compatibility risks eliminated across plugins, themes and page builders, improving platform stability.
- Uninterrupted functionality of reverse proxy routing, authentication systems and SEO structures.
- Platform performance, security and long-term maintainability enhanced through modernized infrastructure.
- A future-ready, scalable foundation enabling continued growth, content expansion and feature enhancements.
- Full reverse-proxy routing continuity preserved for global technical content hubs.
- Zero loss of member subscription permissions across both knowledge portals.
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